30-Day Return & Warranty Policy
Every laptop is backed by a 30-day return guarantee with optional extended warranty upgrades.
30-Day Return Guarantee (Included on Every Order)
Free IncludedEvery laptop includes an automatic 30-day return period. Test the device thoroughly after delivery — if you face any technical defects, we provide hassle-free repair, replacement, or return assistance.
Extended Warranty (Available on Extra Payment)
Optional Add-onNeed long-term peace of mind? You can add a 3-month or 6-month extended hardware warranty at checkout or upon request.
Hardware protection (motherboard, RAM, display, ports)
Available on Extra Pay
Long-term full hardware protection for students & professionals
Available on Extra Pay
What is Covered
- Motherboard and processor defects
- RAM failures
- Hard drive and SSD failures
- Display panel faults (dead pixels, backlight failure)
- Keyboard malfunctions
- Trackpad and pointer issues
- Wi-Fi and Bluetooth module failures
- Charging port defects
- Internal speaker and audio hardware issues
- USB and auxiliary port failures
How to Request a Return or Warranty Service
Contact Our Team
Reach out via WhatsApp or Phone with your order number and brief description (photos/videos help us resolve faster).
Remote Diagnosis
Our technicians will quickly diagnose the issue remotely and confirm warranty eligibility within 2 hours.
Pickup or Return Shipping
We arrange secure pickup or provide clear return shipping instructions.
Prompt Repair or Replacement
Our lab will repair the hardware or ship a replacement unit directly to your address free of charge.
What is Not Covered
- Accidental physical damage (drops, liquid spills, cracked screen/chassis)
- Software issues, operating system corruptions, or malware infections
- Normal battery capacity wear from standard usage
- Normal cosmetic wear and tear (minor scratches, rubbing)
- Damage caused by unauthorized third-party repairs or disassembly
- Peripheral accessories like external mice or laptop bags
- Customer data loss or data recovery costs
- Damage resulting from power surges or improper electrical voltage
Need Help With a Return or Warranty?
Contact our team directly on WhatsApp or Phone for immediate help